LifeWays Community Mental Health
  • 23-Jul-2019 (EST)
  • Access Services
  • Jackson, MI, USA
  • Supervisor level
  • Salary
  • Full Time

12 Paid Holiday's, Free Dental and Vision Insurance, Paid Time Off, Pension, Medical Insurance


General Summary

The Supervisor of Access Services accomplishes program(s) objectives by supervising staff, overseeing the delivery of Access program functions, organizing and monitoring work processes and functioning as a member of the Clinical Supervisor Team.  Incorporates LifeWays' mission, vision and values into decision making. 

Essential Function

  1. Educates and empowers staff to be adept at meeting current and future organizational needs, and adjusts schedule staff hours of work, priorities, and assignments to ensure efficient operation of programs.
  2. Through individual and group supervision, directs, supervises, trains, evaluates competencies and addresses performance issues consistently, promptly and appropriately.
  3. Plans and facilitates meetings to communicate organization initiatives and updates to staff.
  4. Assists in the development and monitoring of department/program budgets
  5. Monitors and manages staff schedules to ensure that staff time is being utilized effectively and appropriately.
  6. Collaborates with Leadership Team to address issues of compliance and ethics.
  7. Monitors credentialing, privileging, and licenses to ensure staff are up to date and working within their scope.
  8. Ensures that obligations regarding the key performance indicators of the program, productivity, and frequency of patient contact are met consistently.
  9. Develops and leads staff training programs and exercises to maintain a culture of learning and clinical excellence.
  10. Regularly and consistently audits clinical documentation of staff for clinical proficiency, quality, and timeliness.
  11. Provides supervision to staff in other Clinical Care Division departments as needed to ensure continuity of services.
  12. Participates in 24/7 supervisor on-call rotation to provide clinical consult to staff doing pre-admission screenings for inpatient hospitalization.
  13. Demonstrates leadership and supervisory skills that fosters a culture that embodies LifeWays values of Exceptional Service, Person-Centered Care, Innovation, Integrity, Strategic Partnerships, and Compassion.
  14. Provides input on department policies and procedures on an ongoing basis.
  15. Ensures programs are in compliance with all applicable laws and regulations and keeps informed about changes in laws and regulations.
  16. Performs other duties as assigned.

Required Education/Certification/Licensure

  • Master's degree in Social Work, Counseling, Family & Marriage Therapy or Doctorate in Psychology.

Appropriate full licensure with the State of Michigan.

LifeWays Community Mental Health
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