LifeWays Community Mental Health
  • 01-Nov-2021 to 31-Dec-2021 (EST)
  • Crisis Services
  • Jackson, MI, USA
  • Support Services I
  • Hourly
  • Full Time

Pension! Fantastic benefits, effective 1st of the month following hire. Competitive pay. PTO after 45 days. 12 paid Holidays, and more!

General Summary:

The Mobile Crisis Aide position is responsible for ensuring exceptional customer service and clinical care to any community member making contact with LifeWays or requiring intervention in the community. The focus of the Mobile Crisis Aide position is to support and mentor consumers to achieve crisis resolution, community inclusion, a greater level of independence and productivity, and promote and encourage recovery and resiliency in both their mental and physical health.

Essential Functions:

  1. Assists team members in providing trauma sensitive and recovery focused crisis interventions both onsite or within the community.
  2. Interacts with consumers, observe behaviors, and communicate significant observations (i.e., change in physical and/or mental conditions; behavioral changes) to clinical staff.
  3. Monitors and observes the environment for potential unusual, emergent and/or dangerous situations.
  4. Assists consumers with linking to community resources and entitlements while facilitating and supporting the consumer in completing requirements to access these. Coordinates with Network Benefit staff, as necessary.
  5. Provides support for inpatient placement efforts for consumers. Works collaboratively with Crisis Team staff, provider network staff, hospital staff, and natural supports to find appropriate placements.
  6. Conducts satisfaction/follow up surveys as required.
  7. Provides crisis transport services, as needed.
  8. Assists with engagement program, as assigned.
  9. Assists with skill/support groups, as needed.
  10. Performs administrative support such as filing, typing reports, copying, faxing, etc. as needed as well as to support team functions, as assigned.
  11. Maintain regular and predictable attendance

Required Education/Certification/Licensure

  • High School Diploma or equivalent.
  • CPI Non-violent Crisis Intervention training, upon hire.
  • Mental Health First Aid Training, upon hire.
  • CPR, AED, and First Aid Training, upon hire.

Preferred Education/Certification/Licensure

  • Associates degree in related human service field.
  • Community Mental Health Worker Certification.
LifeWays Community Mental Health
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